Since our formation in 1998, Klik IT has supplied thousands of man-days of consultancy, development and support for global companies who depend on J.D.Edwards World and EnterpriseOne. Our ability to deliver at all levels has been a vital component in our clients' successful projects.

From simple program modifications and support issue resolution through to full project management and consultancy, Klik IT is your one-stop J.D.Edwards services solution.

You can read in detail about our services below. But whatever you require, Klik IT can tailor its services accordingly.

Consultancy
Our in-depth applications knowledge coupled with a strong understanding of the business process results in effective consultancy for your business. We actively try to avoid the need for program modifications and can often recommend cost-effective solutions that utilise existing J.D.Edwards World and EnterpriseOne functionality.

Where program modifications become unavoidable, Klik IT technical consultants will provide full specifications ready for programming. We aim to resolve all technical queries before engaging a programmer to save on valuable development time.

Development
More haste, less speed. Rushed development usually results in buggy programming and an extended testing cycle. At Klik IT our programmers only start work once a full technical specification has been written and approved. If problems in design arise during programming, technical and application consultants are always at hand to assist our programmers find a quick and effective solution. By always considering ourselves as a team and pooling our resources, Klik IT consistently delivers modifications on time, in full and within budget.

Implementation
Klik IT's experienced implementation team offers a unique combination of J.D.Edwards application skills and general business knowledge. We understand the problems and sometimes political issues involved with the implementation of new computer systems. Working closely with your end users, our team will ensure the successful cut-over that is so vital to your business.

Where your implementation involves several sites, Klik IT can help formulate a realistic and cost-effective roll-out schedule.

We realise that the first weeks and months after implementation can prove to be a stressful time for users and, if not properly supported, disruptive for the business as a whole. With our extensive range of support services, Klik IT can continue to provide assistance for as long as necessary, or, if you choose Klik IT's helpdesk solution, indefinitely. See our support services below for more information.

All installations of major ERP systems require the ability to support their users and their business. At Klik IT we can provide you with a high quality support service to meet your needs.

On-Site
If your support requirements are extensive, Klik IT can provide a fully experienced support team at one or more of your sites. We can build a multi-level helpdesk service from scratch or compliment your existing service. As well as the skills of our staff on-site, you will also have access to Klik IT's knowledge base, application/technical consultants and programmers.

Remote
For less demanding support requirements, our remote support service may be a more appropriate solution. We can add an additional level of support to your existing service or provide a full helpdesk, either way you can be sure of a fast and effective support service whenever you need it.

Call-out
Sometimes extra help is needed to resolve difficult problems. Klik IT can supply temporary on-site support staff at the appropriate level to assist you. A useful service for our Remote Support clients.

Data Purging - Purge-it!
Don't buy more disk, squeeze your J.D.Edwards World or EnterpriseOne database with help from Klik IT. Using our integrated and progressive purging tools you can reduce your database size to a minimum without the need for additional downtime and without causing disruption to your business. Find out more about Purge-it!...

Change Control
Klik IT recommends that you protect and manage your system using a recognised change control process. We have experience in the implementation of change control software specifically for use with J.D.Edwards objects and environments. Find out more...

FTP Management
If your operations staff are bogged down sending interface files around your network, Klik IT's FTP Manager is exactly what you need. Centrally control your interfaces using our 'fire and forget' FTP software. Contact us for more details.